My work webmail is provided by IMP. This bit is wildly wrong but is what I saw for a variety of Greasemonkey-related reasons. Like Gmail it provides keyboard shortcuts for just about everything you might want to do with an email. Unfortunately,

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turn Greasemonkey on and off tab out of Flash widgets (can tab into them, but then can’t get back out to the page again) Rather astonishingly, for the things I want to do frequently, that might be it. Nevertheless the Flash thing catches me out every single day.

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