I have started working from home one day a week to help make up the hours I lose by taking my son to school in the mornings. This week, on my day at home, I wanted to have a remote talk with some people in the office. “Easy”, we all thought, “we’ll just use Google Hangouts”. Wrong. Laggy, constant dropouts, confusing UI. In the end I hung up in frustration and we IMd to exchange S...

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