Charges, charges everywhere

10 June, 2005

Orange charge for copies of bills older than three months.

Orange provide your last three months bills online (including complete itemisation in a PDF).

I smell a screen-scraper which generates RSS feeds with enclosures. I want to be able to access whichever of my bills I like, thank you very much.

My broadband connection is provided by Freedom2Surf (and very good they’ve been, too). Since I’m moving house in a couple of weeks, I want to cancel our contract, but because we signed the contract fewer than twelve months ago, if I cancel it now they’ll charge me £70. It’ll be cheaper for me to wait until after the move and cancel it then (I have unmetered access). That’s just insanity – what do they gain by doing this?

See other posts tagged with general and all posts made in June 2005.