Not only are their tools terrible, but everyone involved in their creation should feel bad.
Let’s name the subjects of most of my ire, in no particular order:
- Microsoft Teams
- Azure DevOps
- Office 365 (or whatever this week’s branding is)
Each of these tools is **substantially** behind their competitors. The easiest comparison to draw is with Google’s suite, in particular Google Meet and the G Suite tools. I reckon Word 365 is a decade behind Google Docs. Microsoft Teams has made huge strides forward since the Coronavirus lockdowns, so let’s be generous and say they’re only 5 years behind.
Let’s start shall we?
When sharing docs through Word, and editing collaboratively there are **huge** time delays between contributions showing up on others’ screens – changes that in Google Docs appear instantly. There are times when one person can be typing paragraphs and suddenly those paragraphs disappear from view for other people, leading to delays, communication problems and of course destruction of flow. It deals with change conflicts terribly, locking areas of a page where people are typing, making it basically impossible to do sentence-level collaboration. The user-user sync is nearly unusable, to the point that when I now do collaboration on Word docs, it’s easier to start a video call and get people to shout out their changes rather than actually try and all contribute to the doc together.
My own personal status check of Azure DevOps is that it uses a stylised floppy disk icon for the “save” action. Windows 10 and 11 don’t even come with drivers for floppy disk drives any more. Every single piece of UX across the whole product is trash, and this is just underlined by its **awful** performance, and this is coming from someone who has used Jira.
I could go on and on about all these products, but what I could never do is recommend that anyone ever use them.
Microsoft, you need to do better.